Shipping Policy

Constellation Musical Instruments

Shipping Policy

Last Updated: 7/5/2024

We are proud to ship all across the United States, and we will always promise to do our best to get your order to you as soon as possible. Please note that standard shipping aims to deliver your purchase in 3-5 days, and additional time may be required for some orders.

Orders $100 and over qualify for free shipping, except for certain exclusions, which include heavy, bulky or especially fragile items. Please read on for our full shipping policy.

Exclusions to our $100 Free Shipping Policy

The following list may not contain every excluded item. Please note that the following items will have a shipping cost attached to the final purchase at checkout, regardless of total order value:

  1. Heavy items including subwoofers, speakers, amplifiers, cabinets, and DJ & lighting systems
  2. Guitars, bajo quintos and basses, both acoustic and electric, under $200
  3. Casio keyboards under $500 and Roland keyboards under $800
  4. Music and microphone stands. Stands have a fixed shipping cost of $12.50 per stand

For all the above exclusions, the final shipping cost will be shown on the checkout page before placing your order. As we all know well, the cost of services has increased dramatically, and that includes shipping. However, rest assured that we do not set out to profit off of shipping costs, and in many cases we are splitting the cost of shipping with the customer, by absorbing some of the shipping cost ourselves.

We always strive to provide the best possible experience to our customers, so if you have any questions or would like any clarification, please don’t hesitate to give us a call on (714) 418 0186 or write us an email at [email protected]. If you are in southern California, feel free to come and visit us at our store and showroom, at 3701 W. McFadden St. #C Santa Ana CA 92704 USA.

If you are making a special order, or purchasing multiple high value items, please also be sure to contact us for a custom shipping rate.

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